FFS Provider Workgroup ~ IS Issues Database Access ~ FFS News Subscription

Click on the words Integrated System at the top of this page
to access the IS through the Internet

Provider Relations is the first point of contact to assist you with resolving issues related to applying for Direct Data Entry (DDE) and Electronic Data Interchange (EDI) via the Integrated System (IS); DDE/EDI forms completion assistance; electronic claims research and information; procedure and diagnosis codes; becoming a Fee-For-Service (FFS) Provider; re-credentialing; provider materials; over-threshold authorization; provider rates; duplicate Remittance Advice Detail (RAD)/Explanation of Benefits (EOB) Reports; care coordination; access to services; referral assistance; Primary Linkage and Coordination Programs; Language Directory; FFS Provider Manual and Bulletins; Out-of-County Provider Services; FFS Clinical Records/Documentation Standards; Consent Standards; Provider Responsibilities for Beneficiary Materials; obtaining forms; Service Dispute Resolution Process; and any other FFS Local Mental Health Plan issues. Provider Relations can be reached at (213) 738-3311.

DMH Help Desk is the first point of contact to provide assistance with EDI/SFT transactions, Secure ID Cards, first-time DDE log-on assistance, system access/non-response difficulties, DDE roles updates/revisions, EDI/SFT transaction acknowledgement, EDI/SFT testing and any other technical questions. DMH Help Desk can be reached at (213) 351-1335.

To obtain more information about the IS, click on the links to the left of the screen.